Archive for the ‘Computer Help’ Category
I have been having trouble with my internet connection lately. Over the
past couple of weeks internet would come and go on my asus
build windows 7 machine that is my personal computer. It culminated with my
losing internet yesterday for three to four hours. Over the previous
weeks all I had to do was a simple reboot to regain internet. Very
annoying but a simple fix. Yesterday was a totally different matter. I
must have rebooted a dozen times or more trying to reconnect. Thinking
that I might have a hardware issue I went up to a storage building and
carried in a box of network cards. Surely one of these would fix my
problem. After no luck there I decided to try a wireless card and still
will not connect to the internet. It would however connect to the
network. So I then knew it had to be a software issue but where would I
begin to look. I With the wireless card still in place and connected to
the network but no internet I once again ran network diagnostics. This
time it came up with a named error. Now we might just be getting
somewhere. I found out I had a 651 error. We might just be getting
somewhere but where I did not know. It was time to leave that machine
and jump onto my laptop. After some diligent searching and reading I
found some information and a list ofÂ possible culprits.
* The raspppoe.sys file has become
corrupted. RASPPPOE.sys is an acronym for Remote Access Service Point-to-Point
Protocol over Ethernet. This is a windows driver that many broadband
service providers use for authentication when connecting to the
internet through a broadband modem.
* Possible problems with the Local Area
(LAN) card driver.
* There may be a conflict with the modem
your operating system.
I felt confident the latter two were not the problem. So lets see what
we can do with the raspppoe.sys file. What I then found out was you
need to replace this Windows 7 driver with the same driver but from a
windows Vista machine. Armed with this knowledge I then found the
needed raspppoe.sys file. I am placing a link to it below
so you will not need to do your own search. You will need an unzipping program like
win rar to open the file though. To make this fix you will need to be
in administrator mode (something I strongly urge you not to do for
normal surfing, work and play). You will most likely need to be able to
view hidden files and folders. To do this you will again need to be in
an administrator account. Then:
Open Folder Options
by clicking the
Start button Picture of the Start button, clicking Control Panel,
clicking Appearance and Personalization, and then clicking Folder
Click the View tab.
settings, click Show
hidden files, folders, and drives, and then click OK.
Once we have this done we can begin our search for the raspppoe.sys
file. The full path there is C:/Windows/System32/drivers. Once I found
the raspppoe.sys file I attempted to rename it and even with me in
admin mode it refused to allow that so I made a copy of it. and placed
it in a new folder that I named old-raspppoe.sys. I then pasted the
vista version of the raspppoe.sys fileÂ into my drivers folder.
It was at this point I saw that my back up was a mute point as one of my
options was to paste the new file in place and rename the old file
raspppoe (2).sys. No problem there. I backed out of the folder, then
closed all my open pages and rebooted my computer. This time I was all
hooked up. Sweet! I shut her down one more time, removed the wireless
card and pciÂ NIC, placed the cover back on and booted her up.
Everything was back to normal with only the piles of pulled out hair to
be swept up, LOL. I hope this helps if you run into the same problems with your win 7 machine.